Accessibility

This accessibility statement applies to content published on www.npt.gov.uk

This website is run by Neath Port Talbot Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

We are currently making improvements to the accessibility of this website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us:

We take all feedback seriously and look forward to receiving your suggestions.

We will consider your request and get back to you

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us

At the bottom of every page there is a link to a contact form called “rate this page”. If you are having a specific problem with a part of this website, please use that form. Please note that we will be unable to respond to you unless you leave contact details.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us

Technical information about this website's accessibility

Neath Port Talbot Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below

Non-accessible content

Third Party systems and applications

We link to and use content provided by other websites and these are not always as accessible. These include:

We have started discussions with our suppliers to address accessibility issues on systems we have bought from them.

Disproportionate burden

At this time we have not made any disproportionate burden claims.

What we’re doing to improve accessibility

Website testing is carried out by our Web Team for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA.

We use Silktide tool to monitor any issues regarding accessibility and aim to fix any issues that has been found as soon as possible. We use Adobe Pro's accessibility checker to check the PDF documents. Where possible, we are publishing documents in HTML format.

We continue to work with Digital Accessibility Centre to ensure our website is accessible to as many people as possible, regardless of technology or ability.

In October 2021, the Digital Accessibility Centre carried out further accessibility testing. This included automated testing (if appropriate), along with an expert manual compliance audit AND testing by users with a range of disabilities.